iPhone 15 128GB (T-Mobile)

Phone is great

Great phone, looks like new. Works like a new one. Good price. Will buy again ✅✔️😎

Phone was in good condition, works right away. Happy with this purchase.

My phone was guaranteed-HOWEVER-the battery is shot and the phone cannot be added to ANY carrier

Very fast shipping

We never received the phone due to FedEx, destroying the package. But even with notifications that they had damaged the package and the phone was unable to be delivered. Gazell tried to make us jump through mini hoops to get our money back. I did fill out the affidavit and send it to them then they wanted another one. I had to put in a complaint with the American Express card to get my money back after three weeks.

SCAMMERS CON ARTIST STEELERS THEIVES

Phone arrived in a couple of days. Even though it was rated as "good", the phone appears to be flawless. No scratches or visible damage. It could have easily been graded as "excellent". I haven't used the phone yet because my current iphone is still supported by Apple. I expect to activate the new phone in 2027.

Iphone 15 256gb t-mobile

All works great. Great service.

So far so good!

Came sooner than expected and works flawlessly.

Phone was clean and worked perfectly.

Well, I never received it... The process for filing a claim and getting a refund is very confusing and poorly documented.

1. Having a digital form that cannot be filled out digitally is a little silly. If the purpose of this document is to match package invoices, a regular font is going to be much more accurate than a handwritten letter.
2. Nowhere on this form does it say any of the instructions you sent me earlier. The instructions would have been immensely helpful, and saved me a lot of back and forth. Consider listing those instructions on the document itself, or as a standard when a customer write in :
a. This form MUST be handwritten and not typed. We will not accept typed entries.
b. All information must match the information present on the shipping package if the item
c. Your signature must be handwritten
d. Gazelle order numbers typically begin with PS, SR, or SHP.
3. The address field should be clearly labeled as "Shipping Address". It is natural to assume this would be billing address because this is dealing with a financial transaction.
4. The choice to ship an expensive electronic product in a thin plastic bag is not ideal. I doubt the envelope is even waterproof. A box with padding would be much better, even if we are talking about a used device.

After 5 calls to customer service and told that my case had been forgotten about and never followed up on, I can't say I am very impressed. I have ordered from Gazelle multiple times in the past and never had any issues, so I am disappointed in this experience.

Great came pretty fast battery was good picked the good option and gave me it with no scratches over all would buy another.

Product arrived as described. I have purchased multiple items from Gazelle and been happy each time.

It never came.

I ordered a phone from gazelle and was told to expect a delay in delivery of 5 days later than expected which seemed within the norm. However that day came and went and no additional information was given or updated on the tracking. I have reported to gazelle that I never received the package, the app tracking also states delivery was never completed and yet it’s been almost a full month without either a reimbursement or a replacement sent.

Phone had a battery issue with a very short life. Barely making it through have a day of normal use. Difficulty between Gazelle and warranty company communicating with one another.

I looked, I ordered, I received the phone, and was able to get it up in going quickly. Pleased with the process and the product. Thank you.

The phone is in great condition, the order was delivered with no problems.

This is our third purchase from Gazelle and all have been great phones as described for a great price . Would you again and again.

Good

Good condition, arrived as promised

Phone arrived quickly and in good condition. SEtting it up was easy and I've had no problems since then.

Just as described

Second or third time with Gazelle. Always a good experience.

Great arrived fast working great thank you

Paid for overnight shipping, didn’t go out for several days, had to download the shop app to see shipping info, customer service never responded. FedEx delayed and then lied and said that the school was not open for deliveries on a school day. Spring break starts tomorrow and we still don’t have a phone. Will buy elsewhere from now on.

iPhone 15 Came In Good Working Condition!! Everything Works Good And Hardly No Issues!! Very Happy With My Purchase.

never received my phone or refund

I absolutely love this phone. It works well

We've purchased multiple phones from Gazelle and they have always looked great and worked great!